“We now have a similar number of staff managing over 20 percent more
work than they did under the old system.”
SERVICE STREAM COMMUNICATIONS
Get a real time snapshot of what’s
happening across your business, service
providers and work orders. Any time.
ConSol replaces labour intensive, paper-based systems, providing you and your staff with visibility into every aspect of your work orders, deliverables and field service provider performance.
- Centralise all work orders, communications, documentation and more on one platform
- Automate repeatable tasks: work order creation, scheduling and invoicing
- Manage contracts, schedules, workgroups, users and more
- Assign milestones, set customisable alerts for overruns and monitor work order status
- Measure provider performance against contractual actions
- Report on team productivity and profitability
ConSol helps enterprises track and manage
every aspect of their field service needs,
reduce paperwork and improve productivity.
Always choose the
5-star ranking system helps you hone in on the best, contractually compliant suppliers for your needs.
Supplier ratings are based on historical work performance and compliance with SLAs and KPIs.
Initiate and complete the Request for Quote process within the system.
Streamline work order
Manage work order workflow forms, acceptance, variation requests and progress milestones in the system.
Review and approve actual costs submissions and invoices.
With a few clicks, quickly share documents or work order notes with suppliers.
Real time data transfer
to and from worksite
ConSol Mobile app enables in-field progress reporting by suppliers.
Geo-spatial awareness helps you stay connected with your suppliers in the field.
Off-line capabilities ensure your suppliers can still send and retrieve important work order documents, even from remote areas.
Track and monitor
At-a-glance updates enable you to easily monitor projects and tasks assigned to your internal staff and teams in the field.
Centralised repository of documents, tasks, deliverables, status and communications are fully searchable, with a detailed audit trail.
Quickly report on budget to expense ratio for projects.
System provides a centralised data repository for key stakeholders to upload their project documentation.
Search, share or comment on project documents.
Full audit history and permission settings control who interacts with documents, and how.
Collaborate easily with everyone in the service delivery chain via broadcast messaging, individual messaging and tracking.
Work order notes and attachments are stored in the system, eliminating back and forth e-mails.
Workflow triggered messaging and customisable messaging settings keep everyone on the same page.
On-demand reporting enables you to better forecast your monthly spend, adjust rates where required, and better organise your workforce to meet service delivery targets.
ConSol’s Reporting Portal enables users to select from an existing library of defined reports with in-built filtering options, choice of output formats and the ability to schedule regular generation of the report.
Authorised users can create their own reports from defined topics using a simple ‘drag and drop’ functionality.
Receive manager alerts and warnings when deadlines and overruns are detected.
Upload, create or review contract templates, business rules, schedule of rates, compliance requirements, evidentiary documents, insurances and more.
Monitor zone coverage, prescribed SLAs, KPIs, information packs and apply bulk contract updates.
Fully customised to
ConSol is specifically designed for enterprises, utilities, telcos, construction companies and service providers who engage contractors and project-based staff.
Configure workflow templates and database fields to suit your organisation – add fields at project, order or item level.
Receive comprehensive training and support.
Easily integrates with
Services layer which enables easy integration with other systems.
APIs providing multiple integration points.
User-definable import and export templates enable the bulk movement of data both into and out of ConSol.
ConSol is field service management software that simplifies your complex service delivery workflows, putting you back in control.
ConSol at a glance
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